Talk to Us!

If you're a large enterprise, if you have special requirements, if you send a very large number of signals per month, if you want a license to run TelemetryDeck on-premise: we'd love to talk to you.

Frequently Asked Questions

What if I receive more signals per month than are included in my plan?

We'll send you an email kindly asking you to upgrade to a bigger plan. Until then, we will restrict your insights so that you can only see the last few days.

You can then use our billing portal to easily upgrade your plan, without losing any signals.

What if I suddenly get a huge spike in users?

Sudden spikes are to be expected every now and then. We will not upgrade your plan automatically, and we will not charge more from you without your consent.

You'll receive an email asking you to upgrade your plan. Should you ignore that, all your insights will be unrestricted again at the end of the month.

Will I lose signals if I don't upgrade?

We will always accept all signals your apps send to us, and store them safely.

If you receive more signals than are included in your plan, we will restrict your insights to the last few days, but once you upgrade, all signals are available.

What if I just want to evaluate TelemetryDeck?

Welcome, check us out however long you like! Just create a free account and try out everything, no credit card required. If you like the service, you can upgrade to a paid account later. If it's not for you, just remove the SDK from your apps.

Can I evaluate TelemetryDeck with my Very Large App?

Yes please! Regardless of the number of signals you send, you still get to try out everything for free for 1 month. If you have more than, say, a million users, maybe drop us a line so we can keep an eye on the servers.

I helped beta test TelemetryDeck, do I get special treatment?

You very much do <3 thank you very much for your help, your suggestions and your contributions! Recognizing that, you'll get 25% more included signals in your plan, for the lifetime of your account.