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How to find out which operating system your users are using

Insights around used operating systems help you with planning features, and to understand how technologically advanced your users are. This step-by-step guide explains how you can create and configure your insights

Step One: Navigate To Your App

To create insights, you first need to create an app. If you have not created and linked your app yet, check out our guide Making an Account first.

In your browser, navigate to the dashboard. There you will find a drop-down menu on the top left side, next to the TelemetryDeck logo. Choose your app from here.

Step Two: Select Or Create A New Group

Grouping your insights is a great way to give a better overview of related topics. For example, grouping operating systems with insights about device types and app versions. In case you have not already created a group where your new insight fits into, here is a quick guide on how to create groups in the browser dashboard:

To create a group in the dashboard, have a look at the left sidebar. Here you can find the GROUPS category. Click on + New Group, give your group a name, and then click on Create. You now have a new group in your sidebar!

Step Three: Creating a New Insight

Getting insights on the operating system is essential. That is why we provide you with helpful templates to choose from, for example System Versions. This will give you insights on the operating systems your users are using. Let’s have a look on how to create insights for System Versions.

While in your group, you will see a Create new Insight field. Depending on if there are already existing insights, you may have to scroll down to find them. Click on + Create new Insight. Here you will find System Versions on the bottom. After clicking on it, a new insight card will be created. You can hover over the pie chart to get information about how many users are using your app from a specific operating system. By default, the versions are grouped by minor versions (displayed as 15.x.x).

Step Four: Configure Your Insights

In some cases, it is not necessary to know every minor version a user uses. In that case, we provide you with different breakdown keys to better filter your signals. When configuring an insight, the default key is systemVersion, displayed as 15.x.x. You can switch to majorMinorSystemVersion to display the version as 15.x, or majorSystemVersion to display it as 15.

While you are in the insight group, click on the name of the insight you want to edit. Scroll down to Top N Configuration and click on the drop-down to change the Breakdown Key. Here you can switch to majorMinorSystemVersionor majorSystemVersion.